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Unable to connect to the internet. by broadband or wi-fi
02-12-2019 11:27 PM

Unable to access the internet by broadband or wifi. Replaced router and cables.
02-14-2019 06:43 AM

Hi
There are 3 basic connections....
Loopback
Network
Cloud/Internet
So a command line or similar is needed....
C:\>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Tells you that there is a working adapter.
######
C:\>ipconfig
Windows IP Configuration
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . :
IPv4 Address. . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Shows that, in my case I have a network connection and Internet Default Gateway assigned.
######
ping 192.168.0.1
THEN
C:\>ping bbc.co.uk
Pinging bbc.co.uk [151.101.128.81] with 32 bytes of data:
Reply from 151.101.128.81: bytes=32 time=25ms TTL=57
Reply from 151.101.128.81: bytes=32 time=21ms TTL=57
Reply from 151.101.128.81: bytes=32 time=41ms TTL=57
Reply from 151.101.128.81: bytes=32 time=23ms TTL=57
Ping statistics for 151.101.128.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 41ms, Average = 27ms
So please try some of the above and report results.

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