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FGu
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Unable to install the wlan drivers from HP Support Assistant

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EliteOne 800 G3
Microsoft Windows 10 (64-bit)

Same problem as described last year in HP Community. Tried to uninstall wlan card and run updates again but still the same problem. Two updates "hanging" in HP Support Assistant since weeks....

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Lil_Boy_Blue
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@FGu wrote:

Same problem as described last year in HP Community. Tried to uninstall wlan card and run updates again but still the same problem. Two updates "hanging" in HP Support Assistant since weeks....


Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

Results for " eliteone 800 g3" (374)

 

 

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FGu
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I wrote both make/model and OS in original question. HP EliteOne 800 and Win 10 64 bit. SKU? 

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FGu
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Operativsystemets namn Microsoft Windows 10 Pro
Version 10.0.17763 build 17763
Datornamn DESKTOP-30BFFOP
Datortillverkare HP
Datormodell HP EliteOne 800 G3 23.8-in Touch AiO
Datortyp x64-based PC
System-SKU 1KA88EA#UUW
Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 kärnor, 8 logiska processorer

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Lil_Boy_Blue
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""I wrote both make/model and OS in original question. HP EliteOne 800 and Win 10 64 bit. SKU? ""

Maybe so, but it was invisible.   

HP EliteOne 800 G3 23.8-inch Touch All-in-One PC

1KA88EA

https://support.hp.com/us-en/product/hp-eliteone-800-g3-23.8-inch-touch-all-in-one-pc/15292416/model...

https://support.hp.com/us-en/drivers/selfservice/hp-eliteone-800-g3-23.8-inch-touch-all-in-one-pc/15...

http://partsurfer.hp.com/Search.aspx?searchText=1KA88EA

Tells us it has an  

Intel 8265 ac 2x2 +BT 4.2 WW

 

Intel Bluetooth Driver (Windows 10)

system software Manager Icon
20.60.0.4 Rev.G23.0 MBMay 24, 2018 

Intel I219 NIC Drivers for DTO Microsoft Win 10 -64bit

system software Manager Icon
12.17.10.6 Rev.A1.6 MBJun 3, 2018
 
 
 Intel Wireless LAN Drivers (Windows 10)
20.90.0.7 Rev.P90.1 MBNov 13, 2018
 
 Intel Wireless LAN Drivers (Windows 10)
20.60.0.7 Rev.P114.3 MBMay 21, 2018 

 

The only update is this..  20.90.0.7 Rev.P

 

 

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FGu
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Yes, and so far I'm with you the problem is that when I check via Device Manager I get sw 20.70.3.3. This update that you are referring to is already on my computer but when running it there comes a DOS-prompt window flashing by and nothing in the end is changed nor is there an update visible in Device Manager afterwards??

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