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Unable to install the wlan drivers from HP Support Assistant
01-12-2019 06:37 AM

Same problem as described last year in HP Community. Tried to uninstall wlan card and run updates again but still the same problem. Two updates "hanging" in HP Support Assistant since weeks....
01-13-2019 02:14 AM

@FGu wrote:Same problem as described last year in HP Community. Tried to uninstall wlan card and run updates again but still the same problem. Two updates "hanging" in HP Support Assistant since weeks....
Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
Results for " eliteone 800 g3" (374)
01-13-2019 02:54 AM

Operativsystemets namn Microsoft Windows 10 Pro
Version 10.0.17763 build 17763
Datornamn DESKTOP-30BFFOP
Datortillverkare HP
Datormodell HP EliteOne 800 G3 23.8-in Touch AiO
Datortyp x64-based PC
System-SKU 1KA88EA#UUW
Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 kärnor, 8 logiska processorer
01-13-2019 03:13 AM

""I wrote both make/model and OS in original question. HP EliteOne 800 and Win 10 64 bit. SKU? ""
Maybe so, but it was invisible.
HP EliteOne 800 G3 23.8-inch Touch All-in-One PC
1KA88EA
http://partsurfer.hp.com/Search.aspx?searchText=1KA88EA
Tells us it has an
Intel 8265 ac 2x2 +BT 4.2 WW |
20.60.0.4 Rev.G | 23.0 MB | May 24, 2018 |
12.17.10.6 Rev.A | 1.6 MB | Jun 3, 2018 |
Intel Wireless LAN Drivers (Windows 10) | 20.90.0.7 Rev.P | 90.1 MB | Nov 13, 2018 |
Intel Wireless LAN Drivers (Windows 10) | 20.60.0.7 Rev.P | 114.3 MB | May 21, 2018 |
The only update is this.. 20.90.0.7 Rev.P
01-15-2019 08:13 AM

Yes, and so far I'm with you the problem is that when I check via Device Manager I get sw 20.70.3.3. This update that you are referring to is already on my computer but when running it there comes a DOS-prompt window flashing by and nothing in the end is changed nor is there an update visible in Device Manager afterwards??

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