• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2018 11:24 AM - edited ‎12-11-2018 05:32 AM

HP Recommended
Product: HP EliteDesk 800 G4 SFF
Operating System: Microsoft Windows 10 (64-bit)

SOLVED: Having noted status was 100Mbps tried yet another ethernet cable and it changed to 1Gbps and speed back to normal.

Now to find how I mark a post as solved.........

 

Recently bought: HP EliteDesk 800 G4 SFF
The network adapter is: Intel(R) Ethernet Connection (7) I219-LM
Internet connection is fibre to Orange Livebox 4 router.

 

I started setting it up and installed Ookla Desktop app, and recorded 939Mbps down/314Mbps up. Similar to what I get from 2 other devices using ethernet.


I then added most of my usual apps and 2 days later the next test was 95Mbps down/194Mbps up and has stayed like that since. Upload varies and has peaked at 288Mbps, but download is never over 96Mbps. The other devices still get full speed.

 

I've uninstalled all the apps one by one that were installed between the 2 readings and restarted in between without any improvement. I've done same with other apps installed since. I've uninstalled Norton and set Windows Defender firewall to off, no difference so Norton re-installed.

 

I've disabled/enabled network adapter, deleted and re-installed it, no difference.

I've tried switching ethernet cables, and sockets on the router, no difference.

 

Other suggestions welcome?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.