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‎07-01-2024 10:09 AM - edited ‎07-01-2024 10:10 AM

HP Recommended
Product: HP ENVY Curved All-in-One - 34-b010qe CTO
Operating System: Microsoft Windows 11

Hello,

I have an HP 34-inch All-in-One computer and the wireless keyboard has suddenly stopped working. The keyboard is rechargeable and has no charging or connectivity issues. Also, my computer does not have a dongle and connects to the keyboard via Bluetooth. I have checked the following: Bluetooth on the computer is turned on and I am sure it is active. I have restarted the computer. I have charged the keyboard for an extended period. Unfortunately, none of these solutions have solved the problem. Please help me resolve this issue.

Additional information:
Computer model: [HP ENVY Curved All-in-one PC 34]
Keyboard model: [AH0G]
Operating System: [Windows 11] 

Category:
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