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johny_boy
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WIFI

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I lost my wifi icon, cant see the hardware anymore on my HP pavilion windows 7.  Dowloaded latest driver, but still nothing... Like my hardware was deleted.

 

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The_Fossette
HP Support Agent
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Message 2 of 4
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@johny_boy,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

a. Press Windows key from the keyboard.

b. Type “Troubleshooting” in the search bar and press “Enter”.

c. In the “Troubleshooting” window, click on “View All” on the left pane.

d. Click on “Internet Connections”.

e. Click on “Advanced” and then click on “Run as Administrator”.

f. Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

 

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

 

a. Press Windows key keys from the keyboard.

b. Type “Troubleshooting” in the search bar and press “Enter”.

c. In the “Troubleshooting” window, click on “View All” on the left pane.

d. Click on “Network Adapter”.

e. Click on “Advanced” and then click on “Run as Administrator”.

f. Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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johny_boy
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Message 3 of 4
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Tried what you recommended.  It always comes back with the same answer, A CABLE IS UNPLUGGED.  But nothing seems to look at wireless, which worked for years, then, nothing...   Could it be my power supply?  Checked it, looks good.

 

Thanks

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,944 2,571
Message 4 of 4
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@johny_boy,

 

It is great to have you back and your patience is greatly appreciated.

 

I recommend you perform a hardware test on the wireless card and check.

 

Follow the steps in the below artilce to perform the test.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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