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Where is the wireless adapter

HP Recommended
ENVY 27 all-in-one 10One
Microsoft Windows 10 (32-bit)

Where is the WiFi in this product?

Name: WiFi

Description: Intel(R) Dual Band Wireless-AC 7265

Physical address (MAC): c8:21:58:c3:f4:8d

Status: Not Present

Max. transmission unit: 0

Connectivity (IPv4/IPv6): Disconnected


Should I buy separately?

HP Support Agent
HP Support Agent
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HP Recommended




This is a great location to get assistance! I read your post and see that you want to know where is wireless settings on your HP ENVY 27 all-in-one. I would like to help you resolve this issue.


This computer has a built-in wireless network card.


Follow the below steps to change the Wi-Fi settings.

  1. In the Windows search box, type Settings.

  2. Open Settings from the results list.

  3. Select Network & Internet, and then click Wi-Fi.

  4. To turn on or off Wi-Fi, use the toggle button. For information about available networks, hardware properties, and management of known networks, click the appropriate link.

    To use random hardware addresses, read the description and then use the toggle button to turn it on or off.

    Figure : Wi-Fi settings

    Wi-Fi settings with Wi-Fi on and Use random hardware addresses on

    To find Wi-Fi connections make the selections in Wi-Fi services.

    Figure : Wi-Fi services

    Wi-Fi services with selections turned on

    To choose from a list of network providers for Online Sign-up, turn on Let me use Online Sign-up to get connected.

    Figure : Hotspot 2.0 networks

    Let me use Online Sign-up to get connected, turned on

Click here and refer the document for more steps.


Let me know how it works.




I am an HP Employee

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