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Wi-Fi Evaporated from my HP laptop

HP Recommended
Microsoft Windows 10 (64-bit)

My HP Pavilion earlier spontaneously re-booted. When everything came back up I found that I was offline. When I checked to re-sign into my wi-fi network there were no available networks. Futher investigation reveals that all traces of Wi-Fi have disappeared. No mention of it, at all, in Network Status nor in Control Panel/Network and Internet/Network Connections. When I ask Cortana to find Wi-Fi it comes up empty and when I run Network Diagnostics it only tells me about the unconnected Ethernet cable.


Running Piriform Speccy tells me that Wi-Fi is not enabled; under sharing and discovery it does say that Network Discovery IS enabled but I am not able to connect.


What happened to my Wi-Fi and how can I get it back?

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Message 2 of 2
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HP Recommended


Thank you for posting on HP Forums,

Flower_Bud is at your service.


As I understand, Wi-Fi not working on your notebook,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the product number of your device? Use this link to find it:

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

When was the last time it worked fine?

Were there any hardware/software changes made?

Have you tried any troubleshooting steps?


Let's try these steps to resolve the issue. Click here:

Step 1: Check that the wireless key or button is enabled

Step 2: Update the wireless driver through Device Manager

Step 3: Use automatic troubleshooting

Step 4: Check and reset hardware

Step 5: Reinstall the wireless network adapter driver using Device Manager

Step 6: Update wireless network drivers

Step 7: Manually change network settings

Step 8: Perform a Microsoft System Restore

Step 9: Other things to try

Restore BIOS to default settings

Reset your router settings (advanced)
Update the router firmware to troubleshoot a network connection
Reset the computer


Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed,

And your device is up and running again,

Have a great day 🙂

Cheers 🙂

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