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HP Recommended
HP ENVY 23-d100ee TouchSmart All-in-One Desktop PC
Microsoft Windows 10 (64-bit)

Good morning, I would like to ask if there is a list of compatible wifi cards that would work on the hp envy 23 d100 ee.
That specific model has a Pegatron IPISB-NK Lavaca3-SB motherboard and it comes with a Ralink RT5390.

Wi-fi has been working perfectly with different Windows x64 OS: 7, 8, 8.1 and 10. Recently after some system updates the Ralink device disappeared from the list of network adapters. 
If there is a driver update would be great otherwise if that wi-fi adapter is too old then it means it is time to replaced it.

In the attachments you will find a picture of that Ralink RT5390

Thank you very much in advance.

Have a nice day,

Alex

8F8B7BDA-5491-44F3-9514-5DF9E65EE395.jpeg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Unfortunately, what has happened to your PC's Wi-Fi adapter is a common issue on the newer builds of W10 and the only fix is to either go back to W8.1 or replace the Wi-Fi adapter.

 

You should be able to use this model Wi-Fi card in that model, and it even comes with Bluetooth.

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP part #753077-001.

 

You should be able to find this model Wi-Fi card on eBay.

 

Search by the HP part number, not the model of the Wi-Fi card.

 

Unfortunately, you can't upgrade to a dual band card since there is only one Wi-Fi antenna wire.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Unfortunately, what has happened to your PC's Wi-Fi adapter is a common issue on the newer builds of W10 and the only fix is to either go back to W8.1 or replace the Wi-Fi adapter.

 

You should be able to use this model Wi-Fi card in that model, and it even comes with Bluetooth.

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP part #753077-001.

 

You should be able to find this model Wi-Fi card on eBay.

 

Search by the HP part number, not the model of the Wi-Fi card.

 

Unfortunately, you can't upgrade to a dual band card since there is only one Wi-Fi antenna wire.

HP Recommended

Dear Paul,

 

Kiitos paljon! Thank you very much


Have a nice day,

 

Alex

 

HP Recommended

Ole hyvä, Alex.

 

You have a nice day too!

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.