• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
OMEN 25L Desktop PC GT11-1000i / GT12-1000i (1N3Y2AV)
Microsoft Windows 11

Hello, i bought new Omen 25L desktop PC two weeks ago, and installed win11 on it and everything works just fine except Realtek RTL8822CE 802.11ac PCIe Adapter. So, when i connect to wireless network it just doesnt work. It writes that is connected but no internet access. I tried everything, updated drivers, reinstalled drivers, troubleshooting wifi connection and reseting the newtork to factory settings but problem just wont  disappear. Tried also connecting to different network, sharing mobile data on phone which works perfect but the problem is same for every network. So anyone have this problem and have some solution for this. Thanks in advance for every advice.

2 REPLIES 2
HP Recommended

hi

do you try this one ?

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135885.exe

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thanks for reply, i installed 2024.0.10.221 version of realtek drivers (found on hp community forum) and changed prefered band to 2.4G and for now it works fine, didn't disconnected no more, but will se after few days how it's going...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.