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HP Recommended
All in One Desktop computer

My computer is not longer able to connect to the internet. All my troubleshooting tells me that there is something wrong with the Realtek WiFi adapter but nothing I try works to fix it. Seems I need to be connected to the internet to fix my internet connection. Ugh. Help

1 REPLY 1
HP Recommended

@Nutmom -- is the adapter inside the computer, or is it connected to an external USB socket?

 

If it is external, remove it, and try connecting it to a different computer, such as owned by a friend/relative/colleague, to prove that it works.

 

If it is internal, maybe purchase a different WiFi adapter that does connect to a USB socket on your computer, and connect via that adapter.

 

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