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HP All-in-One - 20-c023w (ENERGY STAR)

Hi, I have an HP OPP All-In-One and it’s wifijust completely stopped working. The driver is up to date, I have tried every solution and none seem to be working so far. Everytime I try to open the network settings, it just crashes the settings. I even tried to reset the computer and it just undoes the changed and it won’t reset. Can someone please help me.

3 REPLIES 3
HP Recommended

Hi @AavionMoore,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Kudos to you for trying to troubleshoot the issue on your own. 

 

Please check if your pc is in airplane mode. As long as the computer is in Airplane mode, none of the wireless networks will be listed on your computer.

 

Meanwhile, follow the steps from this document here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @AavionMoore,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @AavionMoore

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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