• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-22-2021 09:45 AM

HP Recommended
Product: HP All-in-one 24
Operating System: Microsoft Windows 10 (64-bit)

My PC continues to disconnect from wifi all of a sudden. I have restarted several times to see if that would somehow fix the issue. I have a laptop the I work from that is not having this problem. Any ideas or suggestions?

Category:
2 people had the same question
1 REPLY 1

‎09-26-2021 09:33 PM

HP Recommended

@StephJay -- if your "work" computer can connect via WiFi to your home network, then there probably is nothing wrong with your router. Do you have a smart-phone that can also connect via WiFi to your home network?

 

So, it could be a problem with your computer's built-in Bluetooth adapter.

Enter BIOS SETUP, and disable it. 

Purchase a BlueTooth-to-USB device, and connect it to your computer,. Does it produce a steady connection?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.