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HP Recommended

Brand new HP AIO. I have seen multiple posts on the internet about this issue but no fixes. Power options not available for Realtek Wifi wirless adaptor for Windows 11. Using the latest driver.

Any help appreciated. 

9 REPLIES 9
HP Recommended

Hello @PK130 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we dive deeper ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3Please report back

HP Recommended

OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621 System Model HP Pavilion All-in-One Desktop 27-ca1xxx System SKU 577G4AA#ABL Processor 12th Gen Intel(R) Core(TM) i5-12400T, 1800 Mhz, 6 Core(s), 12 Logical Processor(s) BIOS Version/Date AMI F.02, 2022-02-09 BaseBoard Product 89E9 BaseBoard Version 0100








 

HP Recommended

PK130_0-1672422654838.png

 

HP Recommended

No entry for Other Devices 

 

PK130_0-1672422776110.png

 

HP Recommended

Hello @PK130 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP Consumer Desktop PC BIOS Update (ROM Family SSID 89E9)

F.10 Rev.A14.0 MBJul 22, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

- An available BIOS update resolves a specific issue or improves computer performance.

- The current BIOS does not support a hardware component or a Windows upgrade.

- HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Download and install / update 

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

Download

 

(6Restart Windows

(7Test your wireless connection

(8Please report back

HP Recommended

Unfortunately, no luck. Microsoft blocking amifldrv64.sys in latest windows 11 November 2022 update as a vulnerable driver. 

HP Recommended

Hello @PK130 


(1) Use another Windows 10 or Windows 11 computer to create BIOS <USB flash drive>

HP Consumer Desktop PC BIOS Update (ROM Family SSID 89E9)

F.10 Rev.A14.0 MBJul 22, 2022Download

 

(2HP Consumer Desktop PCs - Updating the BIOS (Windows)

See section <Updating the BIOS manually from a USB Flash drive (outside of Windows)>

 

(3Please report back

 

Kind regards

HP Recommended

Just so I am clear. The computer I am using is on Windows 11. Is it ok to use a Windows 10 computer to create the BIOS flash on the USB drive?

HP Recommended

Hello @PK130 

 

You can use Windows 10 or Windows 11 to create <USB flash drive>.

 

Kind regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.