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07-04-2020 10:37 AM
My wireless had stopped working all of a sudden about 3 weeks ago and only wired connection works. i have done alot of digging and in the device manager the wireless adaptor is not there anymore! i have opened up the back of the machine and took out and reinserted the card and still after a few hardware scans windows wont pick it up? does this mean i need a new card? if yes HP do not sell this spare anymore i have already looked does anyone know where i can get one thanks in advance.
part no: 638403-001
PS is there an alternative wifi card that would work?
07-04-2020 01:40 PM
I am going to link you to this discussion I had with another forum member who has an AIO PC with the same chipset, and one antenna cable. I recommend you read through the entire discussion.
You may be able to opt for the dual band AC upgrade, or if you would rather have bluetooth, use the Realtek card I posted.
07-07-2020 01:16 PM
Hello again and thank you for your help. I have had a look at the info you have provided and have made a decision. I have decided not to but another Wi-fi card because I can buy a dongle that is half the price and is better quality signal wise.
I appreciate your help with the matter and thank you very much.