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KenzComp2020
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Wifi mini PCIe possible failure

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520-1130ea HP Touchsmart 520pc
Microsoft Windows 7 (64-bit)

Hello all,

 

My wireless had stopped working all of a sudden about 3 weeks ago and only wired connection works. i have done alot of digging and in the device manager the wireless adaptor is not there anymore! i have opened up the back of the machine and took out and reinserted the card and still after a few hardware scans windows wont pick it up? does this mean i need a new card? if yes HP do not sell this spare anymore i have already looked does anyone know where i can get one thanks in advance.

 

part no: 638403-001

 

PS is there an alternative wifi card that would work? 

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Paul_Tikkanen
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Hi:

 

Does your PC have one or two antenna wires connected to the wifi card that died on you?

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KenzComp2020
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only 1 cable attaches to the card

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Paul_Tikkanen
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OK.

 

I am going to link you to this discussion I had with another forum member who has an AIO PC with the same chipset, and one antenna cable.   I recommend you read through the entire discussion.

 

You may be able to opt for the dual band AC upgrade, or if you would rather have bluetooth, use the Realtek card I posted.

 

https://h30434.www3.hp.com/t5/Desktop-Wireless-and-Networking/Alternative-to-Replace-Ralink-RT-5390/...

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KenzComp2020
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Message 5 of 6
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Hello again and thank you for your help. I have had a look at the info you have provided and have made a decision. I have decided not to but another Wi-fi card because I can buy a dongle that is half the price and is better quality signal wise. 

I appreciate your help with the matter and thank you very much. 

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Paul_Tikkanen
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Anytime.

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