Wifi not working

[PrabodhiniS]

The wi-fi in my laptop is not showing. Neither in task bar nor in settings and I can't connect my laptop to internet

[zoey7886]

@PrabodhiniS, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the Wi-Fi connectivity on your laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Here are some troubleshooting steps you can try to resolve the problem:

Check Wi-Fi Switch or Function Key: Ensure that the Wi-Fi switch or function key on your laptop is turned on. Some laptops have a physical switch or a function key combination (such as Fn + F3) to enable or disable Wi-Fi.

Restart Your Laptop: Restart the laptop to reset any network settings that might be preventing connectivity.

Network Adapter Settings: Go to Device Manager and check the status of your network adapter. Follow these steps:

• Press Windows + R to open the Run dialog.
• Type devmgmt.msc and press Enter to open Device Manager.
• Look under "Network adapters" for your Wi-Fi adapter. If it has a yellow triangle icon, there might be a driver issue.
• Right-click the adapter and select "Enable" if it is disabled, or "Update Driver" to update the driver.

Network Troubleshooter: Use the Windows built-in troubleshooter for network issues.

• Go to Settings > Update & Security > Troubleshoot.
• Select "Internet Connections" and run the troubleshooter.

Reinstall Network Drivers: Sometimes, reinstalling network drivers can fix the issue.

• Right-click the network adapter in Device Manager and select "Uninstall."
• Restart your laptop, and Windows will automatically reinstall the driver.

Check for Windows Updates: Ensure your system is updated, as sometimes updates can resolve underlying driver issues.

Check Router and Modem: Ensure that your Wi-Fi router and modem are functioning correctly. Restarting them might fix connectivity issues.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,