Wifi signal Very weak even within a few meters of router.

[Pls_send_help]

Hello community!

Since a short while I have been experiencing problems with my wireless connection. I only receive very bad internet connections at very short distances. I have tried resetting the computer to factory settings but all to no success.

Ik need the computer for School but now I can't take it with me for the signal received is SO weak it can't detect it. Letting the computer search for the problem didn't help either and showed no effect. I know the wifi everywhere is way better than the signal that i'm receiving. I am not that good with computers so could use a bit of guidance in the answers maybe. Sorry for that in advance! 

I hope to get this fixed soon, thanks!!

[Lil_Boy_Blue]

Hi

Could the WiFi adapter be loose or damaged?

[Pls_send_help]

I have no idea but it seems rather farfetched. The laptop has not moved much since I bought it and I have already tried the system reset as mentioned before.

[Lil_Boy_Blue]

Hi

You posted a Laptop question in a Desktop forum, so I may be a bit vague in my help.

It is a LAPTOP/NOTEBOOK?

What operating system are you using? W10 version ????  1709? 1809?

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces

PAUSE

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

[Lil_Boy_Blue]

"need the computer for School but now I can't take it with me"

"The laptop has not moved much since I bought it"

[Pls_send_help]

It tells me the Hosted network status is unavailable and signal strength is 26% while I am sitting next to the router. And yes I am on a laptop, sorry for posting it in the wrong place.

[Lil_Boy_Blue]

So

Change the router channel and / or frequency.

Without some really helpful answers this is going to fail...

I get

Channel : 1
Receive rate (Mbps) : 72.2
Transmit rate (Mbps) : 72.2
Signal : 80%

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi A... 23 Up 48-48-48-48-48-27 72.2 Mbps
Ethernet Realtek PCIe FE Family Controller 7 Disconnected 48-48-48-48-48-28 0 bps

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane02.sys 2019-03-22 2024.0.4.108 6.70
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2015-05-05 10.1.505.2015 6.40

ComputerName : internetbeacon.msedge.net
RemoteAddress : 13.107.4.52
InterfaceAlias : WiFi
SourceAddress : 192.168.0.11
PingSucceeded : True
PingReplyDetails (RTT) : 20 ms