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- HP Community
- Desktops
- Desktop Wireless and Networking
- Wifi signal freezes every few seconds

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06-10-2019 02:25 PM
My WI-FI signal keeps freezing every few seconds. I have updated the drivers, and it is not the router as It happens when I connect to my mobile phone through a mobile hot-spot as well. I have tried troubleshooting but it says there is no problem... Please help.
06-10-2019 02:48 PM
Hi:
According to the parts list for your PC, it has the problematic Realtek 8822BE wifi adapter.
http://partsurfer.hp.com/Search.aspx?searchText=5MH70EA
The only suggestion I can offer would be to update the wifi driver to the latest version, restart the PC and see if that resolves the problem.
2024.0.8.104 Apr 25, 2019
https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95797.exe
If that doesn't resolve the problem, update the Intel chipset driver to the latest version, and restart the PC.
10.1.17861.8101 Feb 20, 2019