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‎06-10-2019 02:25 PM

HP Recommended
Product: HP Pavilion All-in-One - 27-xa0003na
Operating System: Microsoft Windows 10 (64-bit)

My WI-FI signal keeps freezing every few seconds. I have updated the drivers, and it is not the router as It happens when I connect to my mobile phone through a mobile hot-spot as well. I have tried troubleshooting but it says there is no problem... Please help.

1 person had the same question
1 REPLY 1

‎06-10-2019 02:48 PM

HP Recommended

Hi:

 

According to the parts list for your PC, it has the problematic Realtek 8822BE wifi adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=5MH70EA

 

The only suggestion I can offer would be to update the wifi driver to the latest version, restart the PC and see if that resolves the problem.

 

2024.0.8.104     Apr 25, 2019

 

https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95797.exe

 

If that doesn't resolve the problem, update the Intel chipset driver to the latest version, and restart the PC.

 

10.1.17861.8101     Feb 20, 2019

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95135.exe

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