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Wireless Connection

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Moved house and was connected to NBN.  My printer says it is connected as I did all the new settings and password etc.  Can get it connected to the point where everything looks fine but the light will not come up on the printer to show the connection.  Have read previous help suggestions and can't seem to find anything like this.  Have done the connection several times but no luck.  I guess I can always just connect lap top to printer if can't get it sorted. 

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HP Recommended



Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:

Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


My NBN will be delayed, it was expected before Christmas 2017, but they still have to do a lot of works to get it right.


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