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‎02-03-2022 08:12 AM

HP Recommended
Operating System: Microsoft Windows 11

This week I bought a HP All-in-one 24 desktop but the wireless internet connection runs impossibly slowly. I ran a speed test and it came back at 2mbps. I then ran a speed test on my phone sitting at the same desk and the result was 95mbps so it can only be a problem with the machine. I have tried uninstalling and reinstalling the drivers and reinstalling Windows entirely and neither of those things worked. Why is this happening on a brand new computer and what do I do to fix it? 

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1 person had the same question
1 REPLY 1

‎02-03-2022 03:29 PM

HP Recommended

@Gsalmon 

 

What is your HP All-in-one 24 ? Please use System Info to find out its SKU, for example

 

            sysmode.png

 

Regards.

BH
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