Wireless card doesn't find any Wi-Fi networks

[74lobster]

Product Name: HPE-521it

Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a problem with the built-in wireless card in my HPE-521it: the drivers for Windows 10 64 bit Pro, are installed correctly, the system makes gives me NO peripheral errors, however when I go to click on the network icon to see the list of wireless networks available, the system tells me that there are no networks avaiable, when there are actually many.

How can I fix the problem ?

Thank you all for your attention

[CF4]

Hi

Dont know.

Use something like inSSIDer to view networks?

Establish a WiFi card is present?

   inSSIDer showing network activity.

The commands :-

netsh wlan show interfaces
netsh wlan show drivers

may very well give clues about the status of the card.

There is an option sometimes to connect to a WiFI even if it is not broadcasting it's SSID, which suggests that hidden WiFi SSID's will not show as available for connection.

There are a string of other commands, some of which may help.

ping LOOPBACK

ping 8.8.8.8

netsh interface ip show interface

ipconfig /flushdns
ipconfig /registerdns

netsh int ipv4 reset reset.log

ipconfig /release
ipconfig /renew

nslookup /ns

ipconfig -all

msinfo32

arp /a


netsh wlan show profiles
@ECHO  
@ECHO PLEASE NOTE any NETWORK-SSID name(s)
@ECHO you the PASSPHRASE (KEY CONTENT) to.


set /p wkey=Please type in the SSID 
Please type in the SSID 
netsh wlan show profile name=%wkey% key=clear

If in doubt please ask.

[74lobster]

Hi,

all seems to be ok, anyway no Wi-Fi networks detected or showed...

Do you need some screeshots of settings or somthing else from my PC ?

Thanks for the help.

[CF4]

Hi

The inSSIDer one would be great, and your network page from Control Panel.

[74lobster]

Hi, thanks for your help, can you please explain me how I can obtain the data you need?

The pc is actually connected via ethernet cable, and when I try to see the networks available in Wi-Fi it tells me there are no networks, but in reality there are a lot of networks available, my laptop is connected via Wi-Fi without problems...

[CF4]

Hi

http://www.metageek.com/support/downloads//  for inSSIDer

Then screenshot the CLI pages, like this example...