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06-04-2019 05:15 PM
Is the computer booting up and working?
Does the Mouse Sync and work? Have you tried replacing the Batteries?
You can refer to this Link: https://support.hp.com/us-en/product/hp-envy-curved-34-b000-all-in-one-desktop-pc-series/13823530/do...
If the issue persists you can contact HP Support for replacement Keyboard/Mouse
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
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