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‎06-02-2019 08:24 AM

HP Recommended

Wireless keyboard for HP ENVY Curved All in One PC 34-boxx doesn't work, even after USB plugged in overnight.  Lights for number lock and Caps lock flash when unit turned on, but only for a second.  Advise

1 REPLY 1

‎06-04-2019 05:15 PM

HP Recommended

@Linda195071

 

Is the computer booting up and working?

 

Does the Mouse Sync and work? Have you tried replacing the Batteries?

 

You can refer to this Link: https://support.hp.com/us-en/product/hp-envy-curved-34-b000-all-in-one-desktop-pc-series/13823530/do...

 

If the issue persists you can contact HP Support for replacement Keyboard/Mouse

 

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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