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‎06-02-2019 08:24 AM

HP Recommended

Wireless keyboard for HP ENVY Curved All in One PC 34-boxx doesn't work, even after USB plugged in overnight.  Lights for number lock and Caps lock flash when unit turned on, but only for a second.  Advise

1 REPLY 1

‎06-04-2019 05:15 PM

HP Recommended

@Linda195071

 

Is the computer booting up and working?

 

Does the Mouse Sync and work? Have you tried replacing the Batteries?

 

You can refer to this Link: https://support.hp.com/us-en/product/hp-envy-curved-34-b000-all-in-one-desktop-pc-series/13823530/do...

 

If the issue persists you can contact HP Support for replacement Keyboard/Mouse

 

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you


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KrazyToad
I Am An HP Employee

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