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Microsoft Windows 10 (64-bit)

The wireless key board stop functioning. there is a small flashing led showing on the upper right corner. I replaced the batteries with fresh new battery but the keyboard still do not function. Is there a solution to this problem?

1 ACCEPTED SOLUTION

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HP Recommended

Hi guys,

I found the solution, It is found on the user manual under trouble shooting. The wireless keyboard have a connect switch which sometimes may get pressed not on purpose. It is located in the back alongside the battery pocket. It may look like a bar. Just press it for 10 second and you will see that the keyboard is back to function.

 

It pays to read the user guide, Check the manual or download it. 

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1 REPLY 1
HP Recommended

Hi guys,

I found the solution, It is found on the user manual under trouble shooting. The wireless keyboard have a connect switch which sometimes may get pressed not on purpose. It is located in the back alongside the battery pocket. It may look like a bar. Just press it for 10 second and you will see that the keyboard is back to function.

 

It pays to read the user guide, Check the manual or download it. 

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