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HP Recommended
HP ENVY Recline 23-k000hk TouchSmart All-in-One Desktop PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hello! 
I have an all in one pc (HP ENVY Recline 23-k000hk TouchSmart) and my wireless mouse and keyboard  is not working. It is connected but it is shows that it has driver issues. On diagnosis, it showed problem with pnp devices which it can't resolve. Also I didn't find any drivers for my pc.
NOTE: My wireless keyboard/mouse doesn't have any receiver. driver prob2.jpgdriver prob 3.jpgdriver prob.jpg 

2 REPLIES 2
HP Recommended

hi

the first image, shows nothing
the second that there is a problem
Just try another keyboard/mouse

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Can't a driver problem be fixed?

 

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