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03-19-2022 05:33 AM - edited 03-19-2022 10:08 AM
Product: HP ENVY Recline 23-k000hk TouchSmart All-in-One Desktop PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)
Hello!
I have an all in one pc (HP ENVY Recline 23-k000hk TouchSmart) and my wireless mouse and keyboard is not working. It is connected but it is shows that it has driver issues. On diagnosis, it showed problem with pnp devices which it can't resolve. Also I didn't find any drivers for my pc.
NOTE: My wireless keyboard/mouse doesn't have any receiver.
2 REPLIES 2
03-19-2022 05:38 AM
hi
the first image, shows nothing
the second that there is a problem
Just try another keyboard/mouse
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