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HP Recommended
Pavillion p6
Microsoft Windows 10 (64-bit)

I have a wired connection to my Samsung Smart TV through an EE BrightBox router.

I can stream directly to Apps such as Netflix through the wired OR wireless connection.

So, the cable connections are fine.

I can stream from my PC to the TV with a wireless connection.

BUT I cannot stream from my PC to the TV with the WIRED connection.

The wired connection used to work but for some reason doesn't now.

3 REPLIES 3
HP Recommended

@lonnie11, Welcome to the HP Support Community!

 

To assist you better, what is the exact model of HP PC you are using?

Refer to this document to know how to find the Product Name or Product Number.

How is the PC and the TV connected, using VGA or HDMI cable?

Was there any Windows update, software or hardware changes done?

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

HP Recommended

Hi Kumar,

Thank you for your reply.

 

Re Streaming content from the PC, through a router to a Samsung Smart TV by Ethernet cables.

 

The PC is an HP Pavillion P6-2475ea

The TV isn't connected directly to the PC. It is on a network which can be wired or wireless.

The wired set up is Ethernet from PC to Router, then from Router to the TV.

The TV recognizes when wired or wireless is selected.

The wireless method of streaming content form the PC is fine BUT wired PC streaming doesn't work.

Wired (and wireless) does work however for Apps such as Netflix through the wired set up explained above.

 

The only change is the Ethernet cabling from the router to the TV whick works for Apps etc. but NOT for media streaming from the PC.

 

Hope you can help.

 

cheers

Lonnie

 

 

 

 

HP Recommended

@lonnie11

 

Connecting the TV and the PC via Ethernet cable is not recommended. It may or may not work. You may use a wireless connection or a HDMI cable.

Refer to this document for more info on how to Connect a Laptop to Your TV.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.