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Microsoft Windows 10 (64-bit)

My settings say I an connected to internet and secure but I can not log onto any site.  I tried hard wiring to the modem and still the same problem.  Any one else have a failure like this and is it fixable?

1 REPLY 1
HP Recommended

@Hansenk11915 -- connected and secure

 

That applies only to the connection between your computer and your modem.

 

Check that the cable going "out" from your modem, to the wall-socket, is tight at both ends.

 

Check the cable from your house to the nearest telephone-pole.  Is it OK? Is a tree branch leaning on it? 

 

Is there any forest-fire in your region, that could be affecting Internet for everybody on your street?

 

What response do you get, when you talk to your Internet Service Provider about any "outages" ?

 

 

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