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JAN46FEB
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Message 1 of 2
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cant print wireless from phone and tablet to printer which is a HP officejet 5740

‎07-01-2017 07:05 AM

HP Recommended
Product: HP officejet 5740
Operating System: Microsoft Windows 10 (64-bit)

i did go on and set my printer up for wireless conecction. and printed that off and said it was web coneccted had its own email address and code.

1 REPLY 1
Rainbow23
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Message 2 of 2
Flag Post

‎07-02-2017 03:00 PM

HP Recommended

Hi @JAN46FEB,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

 

Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that you are unable to detect your printer from your iPhone or iPad.

 

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you in the link: http://hp.care/2fCNSCS

 

Let me know how that works.

 

I hope you have a good day ahead.

Rainbow23
I am an HP Employee

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