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‎09-09-2021 09:51 AM

HP Recommended
Product: model 550-a114
Operating System: Microsoft Windows 10 (64-bit)

does this model have 5-G

Category:
2 REPLIES 2

‎09-09-2021 10:22 AM - edited ‎09-09-2021 10:22 AM

HP Recommended

Hi:

 

Below is the link to the product specs for your PC.

 

HP Pavilion 550-a114 Desktop PC Product Specifications | HP® Customer Support

 

It comes with a single band 2.4 GHz wifi adapter.

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‎09-09-2021 10:39 AM

HP Recommended

@AL0035 -- It comes with a single band 2.4 GHz wifi adapter.

 

As a bypass, you could disable that adapter, and purchase and connect an inexpensive 5G WiFi adapter that connects to a USB socket. Windows will then use that device.

 

Note that 5G promises a stronger signal, but for a shorter distance (through walls, etc.)

 

Does your WiFi router only support 5G, and not support 2.4G?

 

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