error 344 sending a fax how do you fix it thank you

[mal41]

error 344 sending a fax

how do you fix it thank you

[Dragon-Fur]

@mal41 

Welcome to the HP Community Forum.

Start here:

Fax error codes and messages for HP printers and fax machines

For example,

344, 345, 346, 347, 348, 349 ECM, 350 ECM, 351 ECM, 352 ECM, 353 ECM, 354, 355: Multiple causes:

• Check for poor line conditions. Older phone lines, static on the line, power brownouts, or other power-related problems can cause communication failures. Call the telephone provider if line conditions fail to improve.

• Stop key was pressed on the receiving fax machine before the fax completed. Contact the person receiving the fax to see if they are cancelling the transmission. If not, send the fax again but at a slower transmission speed.

• A noise from call waiting service disrupted the call. Disable Error Correction Mode (ECM) if necessary.

Reference User Guide > Page 44

and

 Resolve fax problems

For example, Try sending a Test Fax

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

Read User Guide

Read Chapter 5 - Fax - Starting on Page 41

and

 Chapter 10 Solve a problem > Fax > Starting on Page 115

HP Printer Home Page - References and Resources

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HP OfficeJet Pro 6978 All-in-One Printer 

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