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‎12-01-2016 12:03 PM

HP Recommended

i have a problem of finding rivers after downgraded from win10 to win7

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2016 12:24 PM

HP Recommended

Hi:

 

You're going to continue to have a problem unless you post the full model number or product number of your PC, so we can help.

 

The product number can be found on the same sticker as the serial number.

View solution in original post

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8 REPLIES 8

‎12-01-2016 12:24 PM

HP Recommended

Hi:

 

You're going to continue to have a problem unless you post the full model number or product number of your PC, so we can help.

 

The product number can be found on the same sticker as the serial number.

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‎12-01-2016 12:36 PM

HP Recommended

PRODUCT NUMBER IS T4R75ES#ACQ

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‎12-01-2016 12:37 PM - last edited on ‎12-01-2016 12:44 PM by Retired

HP Recommended

SERIEL NUMBER IS [Personal Information Removed]

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‎12-01-2016 12:41 PM

HP Recommended

Hi:

 

This should be the ethernet driver you need...

 

This package provides the Realtek PCIe GBE Family Controller Driver for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67111.exe

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‎12-01-2016 12:44 PM

HP Recommended

I have LREADY DOWNLODED THA AND IT DID NOT WORK 

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‎12-01-2016 12:47 PM

HP Recommended

Try the one directly from Realtek.

 

2nd driver on the list.  Download, unzip and run the setup.exe file.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

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‎12-01-2016 01:24 PM

HP Recommended

Solved thanks a lot

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‎12-01-2016 01:25 PM

HP Recommended

You're very welcome.

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