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DylaanR
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Message 1 of 2
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Flag Post

ethernet port isnt popping up

HP Recommended
HP TouchSmart610 1150
Microsoft Windows 7 (64-bit)

so i have a old outdated pc i know this, but my ethernet port doesnt seem to work now that ive updated to windows 10. ive tried microsoft support theycouldnt find anytthing . tried updating drivers, nothing . any ideas ? email Dylantoonicee2gmail.com ontop of commenting on this thread dont know how the notifications work

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KrazyToad
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Message 2 of 2
Flag Post
HP Recommended

@DylaanR

 

Welcome to HP Support Community.

 

Please run the Windows Network Troubleshooter

  1. Select the Start  button > Settings > Network & Internet > Status.
  2. Under Change your network settings, select Network troubleshooter.
  3. Follow the steps in the troubleshooter and see if that fixes the problem.

Also try these steps

  1. In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
  2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
    • Type netsh winsock reset and press Enter.
    • Type netsh int ip reset and press Enter.
    • Type ipconfig /release and press Enter.
    • Type ipconfig /renew and press Enter.
    • Type ipconfig /flushdns and press Enter.

If the issue persists then reset the Network on the computer.

  1. Select the Start  button, then select Settings  > Network & Internet  > Status > Network reset.
  2. On the Network reset screen, select Reset now > Yes to confirm.
  3. Restart the computer and keep me posted how it goes

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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