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Pattisalt9
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Message 1 of 2
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how do I get my mouse working again on my HP Pavilion all-in-one 24-r0xx, I've tried new batteries

HP Recommended
Pavilion all-in-one 24-r0xx

 My mouse has died on me, I've put in new batteries but still not working so I dont know what else to do, most mice have a reconnect button on the bottom but this one doesnt, just a tiny inset bulb which does nothing apart from flashing red 1 minute before mouse died, I would buy a new one but of course there is no model name or number on the thing.  Please help me because I hate having to use the touch screen for everything, I need to copy and paste and have no idea how to do that without my mouse. Thanks for any advice

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Pattisalt9

 

Welcome to HP forums, I see that you are getting an issue with the mouse.

 

Try to use an alternate mouse and check if that works fine.

 

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

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