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‎01-09-2020 04:24 PM

HP Recommended
Product: HP ENVY All-in-One 27-b1XX
Operating System: Microsoft Windows 10 (64-bit)

The wireless speed (200mbps) of my desktop Envy all in one is significantly less than the connected lan speed 500. The envy is two feet from the xfinity gateway.  The xfinity tech tells me the issue is with the HP network card. Comments, help please.

1 REPLY 1

‎01-12-2020 05:27 AM

HP Recommended

Hi @JoseM477

 

Welcome to the HP Support Community. I'd be happy to assist you with the internet speed. 

 

Please try these steps - Slow Internet Troubleshooting 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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