internet connection issue

[bobnwosu]

I had some minor work done on my computer----spam pop up type files removed.  Before i had that done my computer stayed connected to the internet all the time   Now it disconnects from the internet immediately if i stop using it even for a few seconds  How do i reset it so it stays connected all the time

[zoey7886]

@bobnwosu, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Keeping Your HP All-in-One Desktop PC Connected to the Internet! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP All-in-One Desktop PC 24-cb0000i with Windows 11 is disconnecting from the internet when idle, it might be due to power saving settings or network adapter settings. Here are steps to ensure your computer stays connected:

Adjust Power Management Settings

Open Control Panel:

• Press Windows + S and type Control Panel, then click on it in the search results.

Navigate to Power Options:

• In Control Panel, click on Hardware and Sound, then click on Power Options.

Change Power Plan Settings:

• Next to your selected power plan, click Change plan settings.
• Click Change advanced power settings.

Modify Wireless Adapter Settings:

• In the Power Options dialog, scroll down to find Wireless Adapter Settings.
• Expand it and set both On battery and Plugged in options to Maximum Performance.

Adjust Network Adapter Settings

Open Device Manager:

• Press Windows + X and select Device Manager.

Find Network Adapter:

• In Device Manager, expand Network adapters and find your Wi-Fi adapter, right-click on it, and select Properties.

Adjust Power Management:

• In the Properties window, go to the Power Management tab.
• Ensure the option Allow the computer to turn off this device to save power is unchecked.
• Click OK.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,