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HP Recommended
Sk-2063

My keyboard recently broke, I have found a replacement that does not come with the dongle, since the keyboard is the same model number can I use it with my current dongle?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SLott

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know whether you can use the wireless dongle of your keyboard with a different keyboard.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would like to inform you that the wireless dongles are designed to work with only the keyboard/Mouse they are shipped with. However, as you have mentioned that it’s the same keyboard model you can give it a try.

 

Hope that answers your question and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @SLott

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know whether you can use the wireless dongle of your keyboard with a different keyboard.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would like to inform you that the wireless dongles are designed to work with only the keyboard/Mouse they are shipped with. However, as you have mentioned that it’s the same keyboard model you can give it a try.

 

Hope that answers your question and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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