05-31-2020 02:37 PM
@liz49wilson Welcome to HP Community!
I understand that you are unable to connect the internet.
Please let us know if you are able to connect with other devices.
Please click the below link to troubleshoot the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
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