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Holliday51
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Message 1 of 2
369
Flag Post

Solved!

my PC won't startup correctly

‎04-20-2020 11:55 AM

HP Recommended
Product: 50A37AA#ABA
Operating System: Microsoft Windows 10 (32-bit)

I have been having some trouble with my all-in-one HP desktop for sometime now . everytime i start it up it said your PC did not start up correctly. press restart to restart your pc which can sometimes fix the problem. You can also press Advanced option to try other options to repair your pc

1 ACCEPTED SOLUTION

Accepted Solutions
Echo_Lake
HP Support Agent
HP Support Agent
30,226 30,155 1,451 1,520
Message 2 of 2
Flag Post

‎04-23-2020 04:07 PM

HP Recommended

@Holliday51

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
30,226 30,155 1,451 1,520
Message 2 of 2
Flag Post

‎04-23-2020 04:07 PM

HP Recommended

@Holliday51

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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