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temmyalex
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Message 1 of 6
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my desktop WiFi gone missing

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hp omni
Microsoft Windows 8.1 (64-bit)

hi,

my wifi suddenly disappered as if it got deleted or misplaced. i have tried to get the problem solved but i have no idea on how to solve it. i need to get my wifi back on my desktop asap. please help me, thanks.

5 REPLIES 5
old_geekster
Level 16
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Message 2 of 6
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@temmyalex, welcome to the forum.

 

Here is a guide that may help you solve your problem.  If not, I suggest that you contact your Internet Service Provider for help.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
CF4
Level 9
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Message 3 of 6
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Hi

 

It may be faulty hardware, or a lost/corrupt driver or config file.

 

Getmac All.png

 

systeminfo
ipconfig -all

netsh wlan show interfaces
netsh wlan show drivers
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temmyalex
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Message 4 of 6
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how can i get such hardware or driver back? am i to download it or how else should i go about it?

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CF4
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Message 5 of 6
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Hi

 

I dont know.

 

If you could run the commands I listed, but forgot to ask for the output from, then it may show what is missing.

 

Then it may be possible to point you in a better direction.

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temmyalex
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Message 6 of 6
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i ran all the commands but it replied "there is no wireless interface in the system"

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