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Hookiedo1
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Message 1 of 2
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new printer will not print from PC comand

HP Recommended
Compaq Presario CQ5600P
Microsoft Windows 7 (32-bit)

I guess you don't think it my be my compaq persario CQ5624P Computer ?

1 REPLY 1
Dvortex
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Message 2 of 2
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HP Recommended

Hello, @Hookiedo1– Hope you are well 🙂
 

Thanks for engaging in the HP Forums! I’d be glad to be of your assistance!

 

I understand that you are having trouble printing. It could be an issue with the printer drivers that are installed on your PC (If not installed, try installing the printer drivers).

 

To assist you better, I need the following details:
 

  1. What is the make and model number of your printer?
  2. How are you trying to connect the printer to the PC?

 

If you are using an HP printer, try to fix this issue using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to http://hp.care/2bZ9w2q to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.


Those steps should do the trick, let me know the outcome!

Good luck 🙂


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DVortex
I am not an HP Employee
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