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Garystanley
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printer and computer have stoped communicating on my wirless network I have tried everything!

HP Recommended
hp office deskjet Pro 8600

printer and computer have stoped communicating on my wirless network I have tried everything!

 

both are connected but cannot see each other on the network.

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CF4
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Message 2 of 2
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HP Recommended

Hi

 

Both should appear in the router as attached devices, the printer MUST have a fixed IP and preferably a long lease time.

 

IP Resevation.png

 

 

If my printer was powered on it would be .30 and I could ping it to prove it.  Also the same subnet 255.255.255.0.

 

From this point I would then re-install the printer and use the known settings.

 

So can you ping the printer?

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