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Message 1 of 2
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printer won't print in color

HP Recommended
envy 5055 all in one printer
macOS 10.13 High Sierra

Can't get new printer to print in color. Alignment sheet and diagnostic sheet a-ok color

followed every suggestion

working on this over 2 hours now.

tried multiple print options/choices

Level 15
Level 15
1,666 1,647 173 527
Message 2 of 2
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HP Recommended



To resolve this problem, try following resolution:

  1. Click on the Apple menu (e043ddf1a45711e13f0b30612db65e21), then on System Preferences.
  2. Click Printers and Scanners, then click the Plus sign (c03678294) at the bottom of the left flap. The Add window opens.
  3. In the Add, click the IP tab.
  4. In the Address field, type in the printer's IP address (example:
  5. In the Name field, type HP ENVY 5000 series [Port TCP/IP Standard].
  6. In the Use field, select HP ENVY 5000 series and validate.
  7. Click Add.

Do not hesitate to solicit us if necessary.


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