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05-05-2021 11:41 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Could you share the screen where it's asking for the password?
- Is your printer connected to the home network or Wi-Fi named network?
Keep me posted for further assistance.
I am an HP Employee
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