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lionelmartin
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Message 1 of 7
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unable to connect HP 550-271nf aand HP ENVY TE01

HP Recommended
HP 550-271nf
Microsoft Windows 10 (64-bit)

Unable to connect HP ENVY TE01 and HP 550 271nf

6 REPLIES 6
Prométhée
Level 16
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Message 2 of 7
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HP Recommended

Hello
you have to specify the request, because here we do not know what it is exactly
, please give the exact references of the pc (s)!

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

bonjour
il faut préciser la demande , car là on ne sait pas de quoi il est question exactement
, merci de donner les références exactes du ou des pc !


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lionelmartin
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Message 3 of 7
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HP Recommended

Hi,

my main computer is an HP 550-271nf.
I just bought an HP ENVY TE01 to replace it.
So I want to connect the two PCs to transfer my files.
Currently HP ENVY TE01 is not visible from the HP 550-271nf using Windows Explorer
So I can't transfer my files.
HP ENVY TE01 is only visible on the HP 550-271nf
with HP support Assistant
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lionelmartin
Author
New member
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Message 4 of 7
Flag Post
HP Recommended

my main computer is an HP 550-271nf.
I just bought an HP ENVY TE01 to replace it.
So I want to connect the two PCs to transfer my files.
Currently HP ENVY TE01 is not visible from the HP 550-271nf using Windows Explorer
So I can't transfer my files.
HP ENVY TE01 is only visible by the HP 550-271nf with HP support Assistant

Was this reply helpful? Yes No
Prométhée
Level 16
9,600 9,458 972 3,382
Message 5 of 7
Flag Post
HP Recommended

as i can't guess what you are trying to do, how with what, here are some ways to transfer files:

https://www.microsoft.com/fr-fr/windows/transfer-your-data

 


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please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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lionelmartin
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Message 6 of 7
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HP Recommended

give the model and P/n product number of the device

 

my main computer is an HP 550-271nf.
I just bought an HP ENVY TE01 to replace it.
So I want to connect the two PCs to transfer my files.
Currently HP ENVY TE01 is not visible from the HP 550-271nf using Windows Explorer
So I can't transfer my files.
HP ENVY TE01 is only visible on the HP 550-271nf
with HP support Assistant

Was this reply helpful? Yes No
lionelmartin
Author
New member
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Message 7 of 7
Flag Post
HP Recommended

il faut préciser la demande , car là on ne sait pas de quoi il est question exactement
, merci de donner les références exactes du ou des pc :

1er PC  HP 550-271nf

2nd PC HP ENVY TE01

tentative de connection par cable Ethernet RJ45

merci de me repondre par mail

[edit]

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