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‎02-28-2020 11:23 PM

HP Recommended
Product: HP 550-271nf
Operating System: Microsoft Windows 10 (64-bit)

Unable to connect HP ENVY TE01 and HP 550 271nf

6 REPLIES 6

‎02-29-2020 01:47 AM

HP Recommended

Hello
you have to specify the request, because here we do not know what it is exactly
, please give the exact references of the pc (s)!

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

bonjour
il faut préciser la demande , car là on ne sait pas de quoi il est question exactement
, merci de donner les références exactes du ou des pc !

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎02-29-2020 10:28 AM

HP Recommended

Hi,

my main computer is an HP 550-271nf.
I just bought an HP ENVY TE01 to replace it.
So I want to connect the two PCs to transfer my files.
Currently HP ENVY TE01 is not visible from the HP 550-271nf using Windows Explorer
So I can't transfer my files.
HP ENVY TE01 is only visible on the HP 550-271nf
with HP support Assistant
Was this reply helpful? Yes No

‎03-02-2020 10:00 AM

HP Recommended

my main computer is an HP 550-271nf.
I just bought an HP ENVY TE01 to replace it.
So I want to connect the two PCs to transfer my files.
Currently HP ENVY TE01 is not visible from the HP 550-271nf using Windows Explorer
So I can't transfer my files.
HP ENVY TE01 is only visible by the HP 550-271nf with HP support Assistant

Was this reply helpful? Yes No

‎03-02-2020 10:19 AM

HP Recommended

as i can't guess what you are trying to do, how with what, here are some ways to transfer files:

https://www.microsoft.com/fr-fr/windows/transfer-your-data

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎03-02-2020 10:28 AM

HP Recommended

give the model and P/n product number of the device

 

my main computer is an HP 550-271nf.
I just bought an HP ENVY TE01 to replace it.
So I want to connect the two PCs to transfer my files.
Currently HP ENVY TE01 is not visible from the HP 550-271nf using Windows Explorer
So I can't transfer my files.
HP ENVY TE01 is only visible on the HP 550-271nf
with HP support Assistant

Was this reply helpful? Yes No

‎03-20-2020 01:50 AM - last edited on ‎03-20-2020 08:22 AM by Retired

HP Recommended

il faut préciser la demande , car là on ne sait pas de quoi il est question exactement
, merci de donner les références exactes du ou des pc :

1er PC  HP 550-271nf

2nd PC HP ENVY TE01

tentative de connection par cable Ethernet RJ45

merci de me repondre par mail

[edit]

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