• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (32-bit)

Hi when I go to settings the wwireless is missing under Network and Internet.

Do I have to press buttons on the keaboard to make that active? Is the computer in fly mode

How can I solve that, I want to connect with my router to enable me to go on internet

Thank you for your help.

Peter

6 REPLIES 6
HP Recommended

Hello
do you have this problem after installing windows 10?
check to start from the device manager, if the wifi is detected and installed

 HP Pavilion G5460uk Desktop PC Product Specifications

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

the wifi has totally disapeared

HP Recommended

in this case it would be necessary to open the computer
Unplug everything
unplug the power
keep the power button pressed for at least 30sec
then remove the wifi card
reconnect the wifi card,
reconnect keyboard, mouse and monitor
then restart the computer
open device manager
if nothing is detected, click on the button "search / detected hardware"
if the card is still not detected
it may have a problem, get a usb wifi dongle!

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

thank you I will try that.

Peter

HP Recommended

How does the wifi card look and where can I find it on the motherboard

Peter

HP Recommended

sorry i thought you would have found it easy

You should have seen it with the link I gave
the wireless card :

Wireless card - side view

it is in a mini slot on the motherboard

Cupertino motherboard specifications.

1 PCI Express Mini Card x1

 

Photograph of motherboard

if I am not mistaken below the large 16x pci slot
and next to the pci 1 x here

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.