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‎01-06-2022 09:30 PM

HP Recommended
Product: hp pavillion gaming desktop tg01-2008in
Operating System: Microsoft Windows 11

i bought hp desktop 10 days ago and since day 1 my wifi keep disconnecting randomly. my os and software are all up to date but this problem keep happening. also some times its buged out to a point where windoes 11 also start giving problem like not even showing wifi or when i try to restart or shutdown system just goes to black screen and nothing happen.

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1 person had the same question
1 REPLY 1

‎01-07-2022 09:48 AM

HP Recommended

Bad network connection can cause all of those problems.  I assume you are in USA and have 5ghz band and the AC mode.

There are a lot of  "gadgets" that use 2.4 and contribute to noise.  Select 5ghz band and the AC mode

 

BeemerBiker_0-1641573985494.png

You may need to go to your router and find a less noisy channel

BeemerBiker_1-1641574117401.png

 

 

 

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