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kelseyann92
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wifi shows up but not connecting

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Ive been using my computer for a hot spot in my home and it suddenly said that it can connect to my wifi router but it wont connect to the internet. Ive tried troubleshooting and restarting everything and ive gotten the same results. Help please I have a 17 year old whos loosing her mind with no wifi

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Riddle_Decipher
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@kelseyann92 Greetings from the HP Community!

To use Hotspot 2.0 networks in public places like airports and cafes, turn on Let me use Online Sign-up to get connected. When this is turned on, you can see a list of network providers after you choose a Hotspot 2.0 network.

After successfully validating your credentials with Online Sign-Up, your device is connected to the Hotspot 2.0 network. The Online Sign-Up is used only once and you will be automatically connected to that network the next time your device is in range.

NOTE: 

Hotspot 2.0 networks are a new wireless standard designed to make it easier and more secure to connect to public Wi-Fi hotspots.

Figure : Hotspot 2.0 networks

Let me use Online Sign-up to get connected, turned on

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE TO VIEW A RELATED POST

(By the end of this article all the issues should be resolved)

 

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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