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ozzy951
New member
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Message 1 of 2
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windows 7 home premium, unidentified network - no internet connection

HP Recommended
HP Pavilion p6-2143w Desktop PC
Microsoft Windows 7 (64-bit)

From one day to the next my computer wont connect to the internet. It's been like this for 2 weeks or less now. I've tried many things I've seen on the internet (disabling and enabling driver, uninstall driver then reboot computer) but no luck. The first time I encountered this problem, resetting the router (unplug power, plug back in) worked. This method doesn't work after trying multiple times, i tried also by just pressing the reset button on the router (AT&T 5268ac) and nothing. I haven't made any changes to the computer so i don't get why all of a sudden it doesn't work. please help

1 REPLY 1
ub6424
Level 9
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Message 2 of 2
Flag Post
HP Recommended

Hello @ozzy951 

 

Are you still facing such problems?

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

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