• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion p6-2143w Desktop PC
Microsoft Windows 7 (64-bit)

From one day to the next my computer wont connect to the internet. It's been like this for 2 weeks or less now. I've tried many things I've seen on the internet (disabling and enabling driver, uninstall driver then reboot computer) but no luck. The first time I encountered this problem, resetting the router (unplug power, plug back in) worked. This method doesn't work after trying multiple times, i tried also by just pressing the reset button on the router (AT&T 5268ac) and nothing. I haven't made any changes to the computer so i don't get why all of a sudden it doesn't work. please help

1 REPLY 1
HP Recommended

Hello @ozzy951 

 

Are you still facing such problems?

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655759091364.png

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.