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wireless charging not working on HP pc24 Pavillion ca 1000i

2 REPLIES 2
HP Recommended

I do not have your model, but check the on screen display to ensure it it enabled. 

 

Some systems the charging is not enabled all the time

https://support.hp.com/us-en/document/ish_5609824-5610124-16

 

Page 39 (may be different on your display) shows an LED for the charger. Does it light up when phone is placed in the center of the stand (above that ring in picture)?

 

Try removing the protective case?  remove pop-socket?

 


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NO IT DOESNT LIGHT UP THE LED

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