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‎01-22-2024 01:35 PM

HP Recommended
Product: HP ENVY Desktop - 750-217c

HP Envy desktop 750-217c wi-fi connection constantly drops out . My network wi-fi is good . this pc is the only device that has the issue . Looking to upgrade the Network Adaptor card , or is the 2016  computer out dated ?

Category:
1 REPLY 1

‎01-22-2024 01:51 PM - edited ‎01-22-2024 01:55 PM

HP Recommended

The parts list for your PC indicates that it comes with an Inte 3165 AC Wi-Fi adapter.

 

HP PartSurfer

 

Have you tried the latest driver directly from the Intel website to see if that improves things?

 

Windows® 10 and Windows 11* Wi-Fi Drivers for Intel® Wireless Adapters

 

If you have and it didn't help, or you do it now and it doesn't help, and your PC has the Intel 3165 AC Wi-Fi card, you should be able to upgrade to this model wifi card:

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro    HP part #L35282-005 

 

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