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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

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8100 elite won't power down

Yes try running sfc /scannow. It will search for any integrity violations in your registry.

 

run the command sfc /scannow in a command prompt. Make sure you run the cmd.exe as administrator.

 

-Phil

I am an HP Employee
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8100 elite won't power down

Please try the steps in the following weblink:

http://support.hp.com/us-en/document/c03383935

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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8100 elite won't power down

Hi Phil,

The scan completed and nothing found it displayed 100%.

Anything else I should try?

:generic:

 

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8100 elite won't power down

To be honest at this point I would think the best plan would be to see if the issue is re-occurring once rolled back to win 7. I understand that this is not necessarily a small task, but I think the best thing to do is to make sure it's not hardware and that it works with windows 7. Something may have installed incorrectly when upgrading to 10.

I am an HP Employee
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8100 elite won't power down

Thank You, I guess I will try that.

I will post to let you know.

:catindifferent:

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